Shipping & Returns Policy

40% Off Storewide - Christmas Sale
The following terms and conditions apply to this promotion;

  • This discount can not be used with any other discount or promotional code
  • Free shipping does not apply when the code SALE40 or TIKTOK40 is in use
  • Discount code must be entered at checkout for 40% off to be applied.
  • Sale runs from Thursday November 14 through to Thurday December 12 (ending 11:59pm AEDT)

Free Shipping Promotion
The following terms and conditions apply to this promotion;

  • Spend of $100US, exclusive of shipping, required to qualify for promotion
  • Can not be used with any other discount or promotional code
  • Discount will automatically be applied to your shopping cart at checkout

When will my order be shipped?
We aim to despatch your order within 48 hours of receipt of order.

What type of shipping is available?
We offer Standard International shipping

Orders are dispatched from us via Australia Post and Australia Post Partners.  The approximate (standard) delivery times are:

Australia : 2-6 Business Days

USA : 5-7 Business Days

New Zealand : 5-7 Business Days

UK : 6-8 Business Days

China : 8-10 Business Days

Most other International locations : 8+ Business Days

Please note: these delivery times are estimates only and are in addition to the 24-48 hours required for processing and dispatch.



Our policy lasts 30 days. If 30 days have gone by since your purchase (placement of order and order confirmation), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns will not be accepted i) if an item is not in its original condition, is damaged or missing parts for reasons not due to our error ii) any item that is returned more than 30 days after delivery iii) items that were on sale at time of purchase.

For security and peace of mind, we strongly suggest insured registered post as Metro Trains Melbourne is not liable for lost return parcels.

Send your item/s with a reference to your order number back to:

Dumb Ways To Die Store
c/o WFDS
47-53 Hallam Valley Road
Dandenong South, Victoria, 3175



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card within a certain number of days.

Shipping costs will not be refunded except for cases when an incorrect item may have been dispatched from the warehouse.


Any other questions?

Please email us at